Customer Journey Mapping Project
Abri wants to map its customer journeys across housing and support services, identify gaps between current experience and their service ideals, and develop actionable improvement plans. The work will inform their new corporate strategy starting in 2026.
- Closed13 February 2026
- ValueNot stated
- BuyerThe Swaythling Housing Society Ltd (Trading as Abri)
- Wheresupplier's own premises
- CategoryIT, software & telecoms, Business & professional services
- RegionSouth East
You'll want to look if you have experience in customer journey mapping, service design, or business process analysis, ideally in housing or social services sectors.