Contact Centre 2026
Oxford City Council wants a cloud-based contact centre system. The contract is for provision of the system and its operation.
- Closed26 February 2026
- Value£310k
- BuyerOxford City Council
- CategoryIT, software & telecoms, Business & professional services
- RegionSouth East
You'll want to look if you provide or host cloud-based contact centre software and can manage call routing, queuing, and integration with council systems
Possible incumbent
Civica UK Limited won 'Cloud Implementation and Support' in September 2025, which may be related. Inferred from prior awards to this buyer, not confirmed.