LDC & EBC - Tenant Satisfaction Measures
Lewes District and Eastbourne Borough Councils need a supplier to conduct Tenant Satisfaction Measures (TSM) surveys among their council tenants, following the regulatory requirements set by the Regulator of Social Housing. The surveys will cover repairs, complaints, engagement, and building safety.
- Closed11 March 2026
- Value£150k
- BuyerEastbourne Borough Council
- WhereLewes and Eastbourne
- CategoryBusiness & professional services
- RegionSouth East
You'll want to look if you conduct customer or tenant satisfaction surveys and understand social housing regulatory requirements.
You'll need
- Must conduct surveys to Regulator of Social Housing standards for Transparency, Influence and Accountability
- Must be able to gather data on repairs and maintenance, complaints, engagement, respectful and helpful engagement, and building safety