Provision of an IT Service Management (ITSM) Solution

Northern Ireland Assembly needs a cloud-based IT Service Management solution designed, implemented and delivered to handle service requests, incident management, asset visibility and change control across the organisation. The system must provide self-service, automation, analytics and a centralised interface for all business areas.

• Closed28 April 2026
• Value£419k
• BuyerNorthern Ireland Assembly Commission
• Wherecloud-based
• CategoryIT, software & telecoms
• RegionNorthern Ireland

You'll want to look if you can design and implement a commercial cloud-based ITSM platform for a public sector organisation, with experience in service request management, incident handling, asset management and change control workflows.

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