Taxi Booking Management Service (Taxi Aggregator)
Transport for Wales Rail needs a taxi booking and management platform to handle all their taxi requirements across Wales and cross-border. The supplier must operate the platform, maintain a network of taxi firms, run a 24/7 call centre, and deliver real-time booking and tracking.
- Closed27 April 2026
- Value£17m
- BuyerTransport for Wales Rail Limited (Utility Buyer)
- WhereTransport for Wales network area and cross-border
- CategoryTransport & vehicles, IT, software & telecoms
- RegionNorth West, South West, Wales, West Midlands
You'll want to look if you operate or can establish a taxi aggregation platform with national UK reach, manage multiple taxi firms, and have capacity to run a large-scale 24/7 customer service operation.
You'll need
- Ability to service entire TfWRL network area and cross-border
- 24/7/365 call centre operation
- Wide and resilient taxi supplier network
- Access to WAV (wheelchair accessible) vehicles
Might not suit a small firm
- the contract itself is a large one