Provision of Out of Hours and Community Alarm Telephone Answering Service
ateb Housing Group needs a contractor to run their emergency out-of-hours telephone service (365 days/year) and 24-hour community alarm service for approximately 550 vulnerable tenants across Pembrokeshire and Carmarthenshire. The service involves taking calls, dispatching emergency repairs (plumbing, electrical, heating), and providing alarm response.
- Closed17 October 2025
- Value£86k
- Buyerateb Housing Group Ltd
- WherePembrokeshire and Carmarthenshire
- CategorySurveying, architecture & engineering, Business & professional services, IT, software & telecoms
- RegionWales
You'll want to look if you run a call centre operation with experience in emergency response and alarm monitoring, particularly for housing associations or care providers