Procurement for Microsoft Teams Voice & Omnichannel Contact Centre Solution
Habinteg Housing Association wants to migrate from legacy Avaya IP Office telephony to Microsoft Teams Voice and add an omnichannel contact centre solution. They have 139 internal Teams Voice users across the UK and 12 contact centre agents (mostly home-based, some at Bradford head office).
- ClosesNot stated
- Value£292k
- BuyerHabinteg Housing Association Limited
- WhereBradford head office and remote (home-working)
- CategoryIT, software & telecoms
- RegionYorkshire & Humber
You'll want to look if you are a Microsoft certified partner experienced in Teams Voice implementation and omnichannel contact centre solutions for housing or public sector organisations.
You'll need
- Microsoft 365 E5 licensing knowledge