CONSULTANCY SUPPORT FOR RESIDENT EXPERIENCE AND ENABLING SERVICES
Southend-on-Sea City Council needs consultancy support to develop a detailed, investment-ready business case for resident experience and enabling services programmes, building on completed discovery and outline business case work. The work includes designing and piloting an integrated call-centre and corporate resolution centre model.
- Closed21 July 2026
- ValueNot stated
- BuyerSouthend-on-Sea City Council
- WhereSouthend-on-Sea
- CategoryResearch & development
- RegionEast of England
You'll want to look if you have experience developing business cases and programme designs for local government, and can work from existing evidence bases to challenge and refine implementation approaches
Possible incumbent
PricewaterhouseCoopers LLP delivered baseline activity analysis consultancy services to this buyer in November 2025, a closely related piece of work. Inferred from prior awards to this buyer, not confirmed.