Ticket Protection
LNER wants to launch a ticket protection add-on that lets passengers claim refunds if they can't travel due to unforeseen events. They need a partner to build or white-label an FCA-regulated product, integrate it into their booking system, and handle refund administration.
- Closed23 December 2025
- Value£3.0m
- BuyerLONDON NORTH EASTERN RAILWAY LIMITED
- CategoryFinancial & insurance, IT, software & telecoms
- RegionYorkshire & Humber
You'll want to look if you develop or resell FCA-regulated travel protection products and can integrate into rail booking systems
You'll need
- FCA regulation capability for insurance product
- White-label or out-of-the-box solution available
- Integration capability with LNER's digital booking platform