TSM and Customer Feedback Surveying Services
Connexus Homes needs a provider to design and run Tenant Satisfaction Measure surveys under Regulator of Social Housing rules, plus additional feedback surveys on new tenancies, anti-social behaviour, and maintenance work. Annual volume is around 1,000 surveys excluding TSMs.
- Closed16 January 2026
- ValueNot stated
- BuyerConnexus Homes Limited
- WhereCraven Arms
- CategoryBusiness & professional services
- RegionWest Midlands
You'll want to look if you have experience running housing association or social landlord satisfaction surveys and understand RSH compliance requirements
You'll need
- comply with Regulator of Social Housing TSM guidelines
- ability to design and report surveys