QQ25/019 Provision of an Out of Hours Repairs Call Centre
Tamworth Borough Council needs an out-of-hours call centre to handle housing repairs complaints, including emergency and hazard triaging under Awaab's Law. The service operates outside normal working hours.
- Closed28 January 2026
- Value£30k
- BuyerTamworth Borough Council
- Whereremote or Tamworth-based
- CategoryIT, software & telecoms
- RegionWest Midlands
You'll want to look if you run a call centre operation or have out-of-hours answering capability and understand housing repairs emergency protocols
You'll need
- experience in emergency repairs triaging
- understanding of Awaab's Law requirements