Technical Implementation Partner & Business Change Partner (DASP)
NHS Blood and Transplant is recruiting a Technical Implementation Partner and a Business Change Partner to deliver a CRM-based digital transformation programme covering donor engagement, appointment booking and session management. Two separate lots are available.
- Closes6 October 2026
- Value£9.2m
- Per lot£4.6m across 2 lots
- BuyerNHS Blood and Transplant
- CategoryIT, software & telecoms, Business & professional services
- RegionSouth West
You'll want to look if you have experience implementing CRM platforms at NHS scale and can either deliver technical implementation (Lot 1) or business change and adoption support (Lot 2)
You'll need
- Lot 1: must align tender to one eligible CRM Platform specified in ITT documents
Possible incumbent
PA Consulting Services Ltd won a related Digital Transformation Delivery Partner contract for the same programme in June 2026 Inferred from prior awards to this buyer, not confirmed.