Contracts
PRO005158-Services-Contract-System Integrator : Billing and CRM
United Utilities is appointing a system integrator to deliver end-to-end implementation of a new billing and CRM solution. The work covers design, configuration, integration, data migration, testing, deployment, transition support, and ongoing maintenance for a regulated utility environment.
- Closes18 December 2026, 12 noon
- Published23 September 2026
- Value£10m
- BuyerUnited Utilities Water Limited
- CategoryIT, software & telecoms
- RegionNorth West
You'll want to look if you have experience delivering large-scale system integration projects for utilities or similar regulated sectors, with capability in billing systems, CRM platforms, data migration, and regulatory compliance.
Might not suit a small firm
- the contract itself is a large one
Possible incumbent
Juniper Consulting Group LLC has held a billing system maintenance and support contract with United Utilities since at least April 2026. Inferred from prior awards to this buyer, not confirmed.