Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
NHS England is commissioning research to design a system-wide approach for collecting, analysing and presenting patient feedback across the NHS. The work will scope options for a sustainable insight system that uses digital channels like the NHS App to capture experience data and support quality improvement.
- Closed9 February 2026
- Value£400k
- BuyerNHS England
- CategoryBusiness & professional services
- RegionLondon
You'll want to look if you have expertise in patient experience research, health service design, or survey methodology and can work with NHS stakeholders to map digital feedback systems.
Possible incumbent
Deloitte won a related 'Board Impact and Improvement Programme' contract with NHS England in October 2025. Inferred from prior awards to this buyer, not confirmed.