Customer Perception Surveys
L&Q wants an independent research supplier to run a three-year programme of Tenant Satisfaction Measures surveys covering all resident types (social rent, shared ownership, leaseholders). The work must meet Regulator of Social Housing requirements and hit regulatory deadlines.
- Closed25 February 2026
- Value£345k
- BuyerLONDON & QUADRANT HOUSING TRUST
- CategoryBusiness & professional services
- RegionUK-wide
You'll want to look if you run market research or survey operations and have experience delivering regulatory compliance surveys for housing associations
You'll need
- Regulator of Social Housing compliance
- Experience with TSM survey delivery
Might not suit a small firm
- it needs coverage across the whole UK