CPT_26_03 IT Service management (ITSM)

The NAO needs an enterprise IT Service Management platform with incident, change, and asset management capabilities, plus implementation and ongoing support. The solution must integrate with Microsoft systems and handle migration from the current system with minimal disruption.

• ClosesNot stated
• Value£1.5m
• BuyerNational Audit Office
• WhereNAO offices
• CategoryIT, software & telecoms
• RegionLondon

You'll want to look if you deliver enterprise ITSM platforms like ServiceNow, Atlassian, or similar, and have experience implementing and supporting them in large organisations

Original notice

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