Contracts
ClosedSmall-firm friendly
CPT_26_03 IT Service management (ITSM)
The NAO needs an enterprise-grade IT Service Management platform to handle incident management, service requests, change management, asset management, and reporting across the organisation. The supplier must implement the solution, migrate data from the current system, integrate with Microsoft systems, and provide ongoing support.
- ClosedNo deadline was stated and the notice is over 90 days old
- Published29 April 2026
- Value£1.5m
- BuyerNational Audit Office
- WhereNational Audit Office
- CategoryIT, software & telecoms
- RegionLondon
You'll want to look if you supply or implement ITSM platforms like ServiceNow, Atlassian, or similar tools and can handle enterprise migration and Microsoft integration
You'll need
- Enterprise-grade ITSM platform capability
- Microsoft integration capability
- Secure data migration delivery
- Ongoing platform support including security patching and vulnerability management