FINANCIAL INCLUSION SERVICES
L&Q is procuring triage, phone-based debt advice, welfare rights support and energy advice for its residents across all locations following a merger. The service will handle around 7,000 referrals annually, with 2,400 individuals accessing phone-based support for lower-need cases.
- Closed1 June 2026
- Value£3.6m
- BuyerLONDON & QUADRANT HOUSING TRUST
- WhereL&Q properties across England
- CategoryFinancial & insurance
- RegionUK-wide
You'll want to look if you deliver debt advice, welfare rights support, or energy advice at scale and can manage high-volume triage and phone-based casework
Might not suit a small firm
- it needs coverage across the whole UK