NPTC - Unified Communications

NPTC Group of Colleges wants to expand their Microsoft Teams telephony system to better route calls to the right teams across the college. They currently have Teams telephony and a contact centre integrated with a CRM, and are looking to optimise this setup.

• Closed30 June 2026
• Value£420k
• BuyerNPTC Group of Colleges
• WhereNeath Port Talbot College
• CategoryIT, software & telecoms, Repair & maintenance
• RegionWales

You'll want to look if you have experience implementing or integrating Microsoft Teams telephony systems, particularly call routing and contact centre features

Original notice

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