CRM Platform (Donor and Session Programme)
NHS Blood and Transplant is establishing a CRM platform framework to modernise donor engagement, appointment booking, and session management across blood, platelets and plasma services. The platform will support donor-facing capabilities and operational functions.
- Closed6 July 2026
- Value£6.4m
- BuyerNHS Blood and Transplant
- CategoryIT, software & telecoms
- RegionUK-wide
You'll want to look if you supply CRM platforms and can propose a specific system for evaluating donor engagement and appointment management capabilities
You'll need
- technical capability pass/fail requirements (specifics in tender documents)
- quality and social value evaluation
Might not suit a small firm
- the contract itself is a large one
- it needs coverage across the whole UK
Possible incumbent
PA Consulting Services Ltd was awarded Digital Transformation Delivery Partner role for the Donor and Session Programme in June 2026. Inferred from prior awards to this buyer, not confirmed.