The Decision-Making Service Support For Disabled Persons Railcard
Rail Delivery Group needs a service partner to run an independent decision-making function that reviews Disabled Persons Railcard applications, validates evidence, and determines eligibility. The work is application processing and assessment only, not customer contact handling.
- Closed13 July 2026
- ValueNot stated
- BuyerRail Delivery Group
- WhereRail Delivery Group's CRM infrastructure
- CategoryBusiness & professional services, IT, software & telecoms, Transport & vehicles
- RegionUK-wide
You'll want to look if you have experience processing and assessing applications against defined eligibility criteria, ideally in a rail, transport, or regulated benefits context
Might not suit a small firm
- it needs coverage across the whole UK
Possible incumbent
FS Group Advisory Limited won two Railcard Validation Service contracts for this buyer in April 2026. Inferred from prior awards to this buyer, not confirmed.