UK Power Networks Customer Vulnerability Enduring Partnerships
UK Power Networks seeks partners to deliver customer vulnerability services, targeting 100,000 vulnerable customers per year. Services include non-in-depth and in-depth fuel poverty advice, plus wider support.
- Closed12 December 2025
- Value£3.4m
- BuyerUK POWER NETWORKS (OPERATIONS) LIMITED
- Whereacross UK Power Networks distribution areas
- CategoryBusiness & professional services, Health & medical
- RegionUK-wide
You'll want to look if you deliver community support or fuel poverty advice services and can meet high customer satisfaction standards
You'll need
- Customer satisfaction (CSAT) above 94%
- Ability to deliver fuel poverty advice services
Might not suit a small firm
- it needs coverage across the whole UK