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Crisis Text Helpline Services

NHS West and North London ICB is procuring a text-based crisis helpline service to operate alongside NHS 111 in North West and North Central London. The service will launch mid-to-late November 2026 for an initial 12 months with a potential 36-month extension.

You'll want to look if you operate or can deliver a crisis text helpline service with experience in mental health support and integration with NHS services

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