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IT Service Management tool (ITSM)

Places for People Group is replacing their in-house LogIT platform with an industry ITSM solution. The package includes implementation of incident, change, problem and configuration management modules, integration with Intune, Entra ID, Active Directory and LogicMonitor, and training for three IT operations staff.

You'll want to look if you supply or implement ITSM platforms like ServiceNow, Atlassian Jira Service Management, or BMC Helix, and have experience integrating with Microsoft cloud services (Intune, Entra ID) and third-party monitoring tools.

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