Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?
The Scottish Government's Directorate for Digital is seeking a scalable, technology-enabled service management solution to support their growing portfolio of digital services including ScotAccount, ScotPayments, and mygov.scot. The solution must handle increasing demand, complexity and user expectations while maintaining resilient, secure and efficient operations.
- Closes20 October 2026
- Value£650k
- BuyerScottish Government
- CategoryIT, software & telecoms, Research & development
- RegionUK-wide
You'll want to look if you have experience building or implementing service management platforms that can scale with growing digital service portfolios, or you specialise in resilience and security for public sector digital services
Might not suit a small firm
- it needs coverage across the whole UK