Procurement for an Out of Hours (OOH) Contact Centre Service (Brunelcare)
Brunelcare needs a call centre service to handle urgent housing, welfare, and safety calls for residents in its sheltered accommodation during evenings, weekends, and public holidays. The supplier will triage calls, log incidents, coordinate with repair contractors, and escalate to the daytime team.
- Closes20 October 2026, 12 noon
- Published14 September 2026
- ValueNot stated
- BuyerBrunelcare
- Whereremote (contact centre)
- CategoryRepair & maintenance, Business & professional services
- RegionSouth West
You'll want to look if you run a contact centre or switchboard operation and can staff calls 24/7 or at minimum out-of-hours periods, including handling emergency callouts and welfare checks