Contracts

Small-firm friendly

NS&I Digital Market Intelligence Support service

NS&I needs an agency to monitor the digital and fintech competitive landscape, covering UK and international challenger and incumbent banks, plus cross-sector players. The supplier will provide customer journey insights, deep-dive presentations, a secure online platform with research library, project reviews via research credits, and regular news alerts on financial services innovation.

You'll want to look if you run a digital or fintech market research practice with established coverage of banking sector competitors and the expertise to benchmark customer experiences