Contracts

Small-firm friendly

Parent Chat - Digital Parenting Support

Leicester City Council is commissioning a Parent Chat digital service offering information, advice and 1:1 support to parents and carers of children aged 0-19 (or up to 25 with SEND). The service will operate via telephone, text, email and webchat, with staff providing guidance on parenting topics, signposting and support.

You'll want to look if you deliver parenting advice and support through digital channels and can staff a 1:1 support line with trained workers

  • safeguarding arrangements required
  • data security and confidentiality procedures
  • ability to accommodate language needs and accessibility requirements

Leicester Mammas CIC won the HENRY Parenting Programme for this buyer in January 2026. Inferred from prior awards to this buyer, not confirmed.