Contracts

Small-firm friendly

Provision of Independent Health Complaints Advocacy Service

London Borough of Brent wants an independent health complaints advocacy service to help clients, families and carers navigate NHS complaints procedures and resolve grievances about health and social care. The service runs for three years from April 2027, with a possible two-year extension.

You'll want to look if you provide advocacy support and have experience helping people navigate health service complaints processes

Coram Voice won the Advocacy & Independent Visitor Service contract in September 2026. Inferred from prior awards to this buyer, not confirmed.