Contracts

Small-firm friendly

Newham Best Start Family Hubs Befriending, Navigation and Peer Support Service

Newham Council is commissioning a peer-led befriending and navigation service for families with children aged 0-5, combining emotional support and practical advice through multiple channels including phone, text, WhatsApp and web. The service should engage volunteers from local communities to reach underrepresented groups and work closely with existing Family Hubs.

You'll want to look if you run or can establish a community-based voluntary organisation able to recruit and train local volunteers to deliver befriending and navigation support for families with young children.

  • VCFS (Voluntary, Community and Faith Sector) led
  • Peer support model with volunteer recruitment and training
  • Multi-channel access capability