Provision of Professional Interpreting and Translation Services
King's College Hospital NHS Foundation Trust needs interpretation and translation services across six hospital and community sites. The service must cover 120+ languages, deliver face-to-face, phone, video, and AI-assisted interpretation, and translate clinical and non-clinical documents.
- ClosesNot stated
- Value£1.2m
- BuyerKing's College Hospital NHS Foundation Trust
- WhereKing's College Hospital (Denmark Hill), Princess Royal University Hospital, Orpington Hospital, Beckenham Beacon, Queen Mary's Sidcup, and associated community locations
- CategoryBusiness & professional services
- RegionLondon, UK-wide
You'll want to look if you provide professional interpretation and translation services, ideally with experience in healthcare settings and capability to handle multiple languages including British Sign Language and non-spoken communication.
You'll need
- NHS Information Governance compliance
- Data Security and Protection Toolkit compliance
- capability to integrate with NHS systems
- minimum 95–98% fill rates for interpreter availability
- minimum 90% patient satisfaction